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Terms of Service

Terms governing our website and services

These terms apply to your use of trustyrecruit.com and the client portal. Separate terms of business govern paid recruitment engagements.

Last updated 18 September 2026Version 1.0
01

Agreement to these terms

By accessing our website or client portal you agree to these terms. If you are accepting on behalf of a company, you confirm you have authority to bind that company.

02

Our services

We provide recruitment services including executive search, technical and product recruitment, embedded recruitment, and talent intelligence. Website content describing these services is for information and does not constitute an offer.

03

Fees and payment

We do not charge anything upfront. Fees for a placement are invoiced across the replacement guarantee period, in the split agreed in writing before the search begins.

MilestoneWhen it is invoicedShare
PlacementOn the first day of your hire's employment40%
Day 30Thirty days into the guarantee period30%
Day 90On completion of the 90-day guarantee30%
04

Replacement guarantee

If a placed candidate leaves or is dismissed for performance within 90 days of their start date, we will run a replacement search at no additional fee, provided all invoices raised to date have been paid.

The guarantee does not apply where the role is materially changed after the placement, where redundancy occurs, or where payment terms have not been met.

05

Client obligations

To run a search effectively we ask that you provide accurate role information, respond to shortlists within a reasonable period, and inform us promptly if you hire a candidate we introduced.

Introduce candidates only to roles within your own organisation
Tell us within five working days if you make an offer to an introduced candidate
Keep candidate data confidential and use it only for the role introduced
06

Client portal access

Portal accounts are issued to named individuals at your organisation. You are responsible for keeping credentials secure and for activity under your account. We may suspend access where we reasonably suspect misuse.

07

Intellectual property

All content on our website and in the client portal, including scorecards, market maps and reports, remains our intellectual property. You may use deliverables internally for your own hiring but may not resell or republish them.

08

Liability

We take reasonable care in assessing and referencing candidates, but hiring decisions are yours. Our total liability in connection with any engagement is limited to the fees paid for that engagement.

09

Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Questions about these terms

If anything here is unclear, or you need a signed copy for your legal team, contact us and we will send one over.

Global Talent Group LLC — TrustyRecruit5830 E 2nd St Ste 6400, Casper, WY 82609legal@trustyrecruit.com